Return and refund policy

Return and refund policy

At Maxoora, customer satisfaction is our top priority. If you are not fully satisfied with your purchase, we’re here to help.

  • Returns: You can request a return within 7 days of receiving your order. Items must be unused, in their original packaging, and in the same condition that you received them.

  • Refunds: Once we receive and inspect your returned item, we will notify you. If approved, your refund will be processed to your original payment method within 5–10 business days.

  • Exchanges: If you received a defective or incorrect item, we’ll gladly replace it at no extra cost.

  • Non-returnable items: Certain products such as sale items, personalized products, or hygiene-related goods may not be eligible for return or refund.

For assistance with returns or refunds, please contact us at:
📧 Email: maxooraofficial@gmail.com
📞 Phone: 0317-6769933